| Time | Description |
|---|---|
| 08:30 - 9:00 | Registration (Continental Breakfast Provided) |
| 09:00 - 9:45 | PATROL 2000 (Part 1) |
| 10:00 - 10:45 | PATROL 2000 (Part 2) |
| 11:00 - 12:00 | PATROL Operations Manager (POM) |
| 12:00 - 1:00 | Lunch Provided |
| 1:00 - 1:45 | Service Reporting |
| 2:00 - 2:45 | PATROL Perform |
| 3:00 - 3:45 | Knowledge Module Deployment Server (KMDS) |
| 4:00 - 4:45 | Open Technical Discussions |
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Last updated Sep 6, 2000.